Client Assessment and Feedback
Dear Customer:
As the instructor of Information Technology at Knox County Career Center, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received. We appreciate your willingness to work with the students and want to make sure we meet your expectations.
Sincerely, Anne Marie Orr Information Technology Instructor Knox County Career Center
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In thinking about your experience with the students, was the quality of professional service you received:
| | Very Poor
| Somewhat Unsatisfactory
| About Average
| Very Satisfactory
| Superior
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If you indicated that the experience was unsatisfactory, would you please describe why?
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The process for getting your concerns and/or questions resolved was:
| | Very Poor
| Somewhat Unsatisfactory
| About Average
| Very Satisfactory
| Superior
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Now please think about the features and benefits of the Web site itself. How satisfied are you with the Web site:
| | Very Poor
| Somewhat Unsatisfactory
| About Average
| Very Satisfactory
| Superior
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Would you please take a few minutes to describe why you are or are not satisfied with the product?
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Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing services in the future.
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