ZUNAL Support Forum

Question

I can't log in to my webquests

I have created 4 webquests with another person who has a zunal account.  When I tried to log in the other day, the log-in screen looked different, and it said that I have 0 webquests.  I thought maybe that the policy had changed and I needed to upgrade my account to access my webquests.  So, I upgraded my account, but I still can't access my webquests.  I did not create a second account - I used the same username and password and when I upgraded the account, I could see my information and the image I uploaded.  If I use the link that I shared with my students, I can see them and if I click on my name as the author on the introduction page, I can see My Webquests lists and they are all there, but I cannot log in and edit any of them.  Please help!  Thanks!

  Zunal
United States Zunal

Please check it again, You should see everything. Let us know.

Yes, thank you so much it is working now!!! :-)

  Zunal
United States Zunal

You're welcome.

SAME thing is happening to me. Please help! "zapatateacher".

My account doesn't show my webquests nor the group for our school. My science fair webquest's account at "zapatateacher" seems nonexistant! So unable to edit it. HELP PLEASE.

  Zunal
United States Zunal

Did you create more than one ZUNAL account? If yes, please login with the account you actually created the webquests with. We see no problem on your account.

I cant log in and I paid for three years

 

yes I have two accounts

 

I did

 

my email is aol.com

 

 

I have two accounts one that I paid for and the other was a free one

 

my user name is caliendo44

 

  Zunal
United States Zunal

Please check your aol email. We sent you your access information for both free and paid account.

I was  signed up as a member before the site changes and now I can't log in.  I had to create a new profile in order to log.  However, I did sign up for the service and I am wondering how to get access to my old account where I was a paying member?  This is my previous account details:

Your First Name: LeeshaNicole

Your Last Name: Roberts

Your Email: leesha.roberts@utt.edu.tt

 

 

  Zunal
United States Zunal

Email sent.

I can now into get into my prb612@comcast.net account. But not the Zapatasciencefair@gmail.com account: user name - zapatateacher

Please help me with that! It is part of a paid group account. Thanks!

  Zunal
United States Zunal

Use this email: sciencefairzapata@gmail.com and your password.

Thank you!!

  Zunal
United States Zunal

You're welcome!