ZUNAL Support Forum

Question

I up grade and can't find my new web quest
I have upgrade and bought for three years and now I can't fine my webqest
alex0995@aol.com
help me please
alexandra

  Zunal
United States Zunal

Alexandra, it seems that you created two zunal accounts. The first account: http://zunal.com/profile.php?u=329155 and the second account is http://zunal.com/profile.php?u=291936 When you upgraded your account, you were logged into to your first account. Therefore, your first account is upgraded and your second account is still active but not upgraded. You need to login to your other account if you would like to access to your webquest. Hope we are explaining this well.