ZUNAL Support Forum

Question

Account Upgrade

I realized that I needed pro features to organize my webquest more effectively.  I just upgraded and paid for it but the account status has not changed. Does this take 24 hours or what?

Also, I wish to change my email...how is that done?

  Zunal
United States Zunal

Your account is upgraded automatically and instantly. Please login to your account and let us know if you have any problems. Once you login, you can change your email address using the account settings.

I paid for the upgrade and my account did not automatically change. I have my paypal receipt for proof. 

  Zunal
United States Zunal

Your account is upgraded instantly. Can you please logout and login again?

I upgraded my account and it is showing on my credit card, but I can't use this feature. I have logged out and logged back in. What do I do?

  Zunal
United States Zunal

Your account was upgraded automatically. We logged in to your account and everything seems fine. Which feature can you not use?