WebQuest
Handling Consumer Complaint
Task
Comprehend the idea of handling complaint. Find many helpful resources to give you insight about handling complaint and the importance of it in building relationship with customer. Read the instruction in the icon process of this webquest.
Here are the questions which can help you to develop your report essay:
1. What happens in the video?
2. How is the consumer there?
3. How the customer service�srole there?
4. Is the customer service goodin handling the complaint?
5. What mistakes does the customerservice make in handling the complaint?-
6. What is the basic thingthat a customer service have to do in dealing with such complaint?
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http://zunal.com/webquest.php?w=265603
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